Hi! I’m Hannah Carnes, and I am the accounts receivable coordinator. I manage billing inquiries and submit and track insurance claims to help our office run smoothly and efficiently. One of the things I truly enjoy about my job is helping patients understand their financial options and insurance benefits—it’s rewarding to take what can feel like a confusing or stressful part of dental care and make it clear and manageable. I started my career in the dental field in 2021 as a Registered Dental Assistant and joined Downtown Dental in 2022. Outside of work, my faith plays a big role in my life. I’m actively involved in my church community, where I find strength, purpose, and connection. I’m also a proud mom to two beautiful girls, Charlotte and Ellie, and a dedicated dance Mom. Every part of my life—faith, family, and work—teaches me something new, and I’m grateful for the chance to serve and grow in each area.